Are you offering food and drink?
Yes, Pizza Cabana is open Monday-Sunday 10am – 9pm. The Thirsty Toucan bar and Rainforest Roast Café are both open all week, serving up tropical cocktails, mocktails, great coffee, sweet treats, and more.
We’re serving safely, with our team carefully following social distancing guidelines. We’re only taking orders from tables - which are a safe distance apart. We also have menus and condiments on hand at the request of guests.
How are you managing social distancing?
To keep our guests and team safe, there’s a one-way route for guests, fewer people for more space, and signs throughout the rainforest to keep guests a safe distance apart at all times. We've set up hand sanitiser stations and we're only taking contactless payments. We’ll also be on the ball with extra cleaning – keeping hands and surfaces washed and washed again, and freshly scrubbing clubs and balls for every golfer.
It's masks on to come in and we’ve also put rainforest parties and events on hold for now.
How are you limiting large gatherings?
We have a Treetop host waiting at the entrance to welcome you. They’ll make sure there’s only a limited number of people in the rainforest at any one time.
Do I need to book online?
Nope, just turn up and tee off. If it’s a busy time, you may need to queue while our Treetop Host makes sure there aren’t too many people in the rainforest. But they’ll let you know if you need to wait.
Have your opening hours changed?
Yes. We are open;
Mon - Wed: 11am until 9pm
Thurs & Fri: 11am until 10pm
Sat: 10am until 10pm
Sun: 10am until 9pm
Our family/group is more than four people. Will we be able to play?
Yes! We’ll just ask you to split into teams of four or less, and play the course one after the other.
Are you taking cash payments?
Not right now. To help keep our guests and team safe, we’re only taking contactless payments.
Can I book a party or event yet?
What do I do if I have a party booking coming up?
We’re emailing everyone who’s booked an event with us about their options, so please keep an eye on your inbox. Or you can contact us at email@example.com and one of our team will be in touch.
What if I want to book a party later in the year?
We will be keeping a close eye on the latest government guidance around gatherings and social distancing and as soon as it is safe to do so, we will let you know. Sign up to our newsletter to be the first to hear the news.
Are you still offering the Early Bird?
While the government continues to advise on social distancing, we feel temporarily stopping our Early Bird is the right thing to do. Alongside all of the changes we're making in our jungle to keep our team safe as well as our guests, it's important to us that we look after our guests queuing outside our jungle too. We appreciate this may disappoint some of our loyal guests, however, rest assured, it will be back when the time is right to do so. To hear the news first, sign up to our newsletter
Do I need to wear a face covering before visiting?
Following recent Government announcements, from Friday 7th August it is a legal requirement for members of the public to wear face coverings in an expanded group of areas, including indoor entertainment venues like Treetop.
Guests aged 11 or over must wear them before entering site, when walking around site and when playing mini golf, however you are not required to wear them if seated in The Market area (i.e. eating or drinking).
If you're exempt from wearing a mask, please let a member of our team know.
Will the team be wearing PPE during my visit?
Although we’ve introduced some changes to our jungle to keep our team & guests safe, the Government guidance strongly advises against using extra PPE unless unable to complete social distancing, with good hygiene practices (e.g. regular handwashing) the best means of controlling. We are confident the additional social distancing measures introduced ensure that our sites remain safe for everyone. If any of our team would prefer to wear PPE during their shirt, we will support them in doing so.
I had a gift card that expired. What should I do?
Keep it and bring it with you. We will honour all gift cards which expired during our temporary closure.
Are you taking part in the ‘Eat Out to Help Out’ scheme?
No. In order to encourage social distancing, we have fewer people for more space inside our jungle. With limited numbers, we want to make sure guests are looking for a mini golf adventure first and not left disappointed by having to wait.
Before I visit
Do I need to pre-book?
When can I visit?
Monday to Wednesday from 11am-9pm
Thursday to Friday Saturday from 11am-10pm
Saturday from 10am-10pm
Sunday from 10am-9pm
Who can play mini-golf?
Anyone can play our courses. We pride ourselves on having something for everyone, whatever your age or ability.
What’s the minimum age to play?
Will someone explain the rules before we tee off?
How many mini-golf courses do you have?
Can I choose which course to play?
How long will the game last?
Will I need to finish the course within a certain amount of time?
Can we bring our own drinks and food to the venue?
Do you have access for wheelchairs and prams?
Is there a limit on team size?
What's the latest I can swing by for a game?
How are you protecting your team members?
All of the changes we’re making in our jungle are to keep our team safe as well as our guests, from hand sanitiser stations and regular hand washing, to social distancing, Perspex screens at reception, and making every payment contactless. Behind our reception desk and bar, we'll also have floor markers to help team members keep their distance.
Café, bar & pizza
What are your options for healthy eating and special dietary requirements?
Can I warm up baby food or drink?
Do you have free WiFi?
Do you have high chairs?
Do you have a crèche?
Is there somewhere to store my personal belongings?
Is there a disabled toilet and baby changing area?
Can I charge a mobility scooter or my mobile in your venue?
Do you offer group discounts?
*Not available for party and event bookings.