Our temporary rainforest opening hours today: 12pm-8pm

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No need to book – just turn up & tee off!
FAQs

Coronavirus (Covid-19)

How are you managing social distancing?

To keep our guests and team safe, there’s a one-way route for guests, fewer people for more space, and signs throughout the rainforest to keep guests a safe distance apart at all times. We've set up hand sanitiser stations and we're only taking contactless payments. We’ll also be on the ball with extra cleaning – keeping hands and surfaces washed and washed again, and freshly scrubbing clubs and balls for every golfer.

It's masks on to come in and we’ve also put rainforest parties and events on hold for now.

Do I need to book online?

Nope, just turn up and tee off. If it’s a busy time, you may need to queue while our Treetop Host makes sure there aren’t too many people in the rainforest. But they’ll let you know if you need to wait.

What are the rules on group sizes?

The rule of six will apply. However, when playing mini golf, we will ask for groups to split into a maximum of 4. 

How are you protecting your team members?

All the changes we’re making in our jungle are to keep our team safe as well as our guests, from hand sanitiser stations and regular hand washing, to social distancing, Perspex screens at reception and making every payment contactless.

Our team will also be wearing face coverings as well as our guests. Behind our reception desk and bar, we also have floor markers to help team members keep their distance.

Can I book a party or event date beyond June 21st?

Unfortunately not. Whilst the government roadmap indicates minimal to no social distancing may be in operation after this date, it’s too soon to know exactly what that looks like. We don’t want to disappoint our guests and so we won’t be taking bookings for now.

Do you offer food and drink?

Yes, and lots of it. Pizza Cabana is open every day from Midday and 11am at the weekends. The Thirsty Toucan bar and Rainforest Roast Café are open all week too, serving up tropical cocktails, mocktails, cracking coffee, sweet treats and more.

We’re serving safely, with our team carefully following social distancing guidelines. We’re only taking orders from tables, which are spaced a safe distance apart. Our menus and condiments are made available when our guests ask for them.

Will the team be wearing PPE during my visit?

Yes. Our team members will be wearing face coverings. They’ll wear them at all times while they’re on site, unless they have an exemption or they’re sitting down at a table to eat or drink.  

I had a gift card that expired. What should I do?

Keep it and bring it with you. We will honour all gift cards which expired during our temporary closure until 31st August.

How are you limiting large gatherings?

We have a Treetop host waiting at the entrance to welcome you. They’ll make sure there’s only a limited number of people in the rainforest at any one time.

Do I need to wear a face covering before visiting?

It remains a legal requirement for members of the public to wear face coverings in an expanded group of destinations, including indoor entertainment venues like Treetop.

Guests aged 11 or over must wear a face covering before entering, when walking around and when playing mini golf. You don’t need to wear a face covering when sitting in The Market area (i.e. eating or drinking).

If you're exempt from wearing a mask, please let a member of our team know. 

Do I need to book a table to play mini golf?

Nope, just turn up and tee off. If it’s a busy time, you may need to queue while our Treetop Host makes sure there aren’t too many people in the rainforest. But they’ll let you know if you need to wait.

Does every guest within my group need to scan the NHS QR Code or leave their contact details?

Yes – every guest over 16 will be required to scan the NHS QR code or give their contact details to our team at the entrance or reception

Are there any guests or visitors who are exempt from scanning the NHS QR code?

The following are exempt from needing to scan the NHS QR code;

- Police Officers or Emergency Responders on duty
- Anyone making a delivery or collection
- Anyone who does not have the mental capacity to do so

Do I need to scan the NHS Test and Trace QR Code to visit Treetop?

The health & wellbeing of our team & guests comes first. It's a mandatory requirement for guests visiting hospitality venues, such as Treetop, to scan the NHS QR code or provide their contact details. All guests over 16 will be required to do so. You'll be unable to play mini golf or remain on site without doing so. 

Do I have to be sat at a table to order food & drink?

Yes. In line with government guidelines, guests can only order food and drink from tables. There’ll be a QR code to scan, meaning you can order straight from your phone at your table. Yum! 

Do you have to order a substantial meal in order to grab a drink?

No. You’ll be able to order drinks from the Thirsty Toucan Bar without ordering food. There are no scotch eggs in our jungle! 

Is there still a 10pm curfew in place?

There is no government mandated curfew anymore so our opening hours will return to normal. More time to explore the jungle (and perfect your swing).

Do you take cash payments?

Not right now. To help keep our guests and team safe, we’ll only be taking contactless payments.

Before I visit

Do I need to pre-book?

Nope. Just turn up and tee off!

When can I visit?

We’re open:
Monday to Wednesday from 11am-10pm
Thursday to Friday from 11am-11pm
Saturday from 10am-11pm
Sunday from 10am-10pm

Open from 10am (Mon 31st May - Sun 6th June)

Who can play mini golf?

Anyone can play our courses. We pride ourselves on having something for everyone, whatever your age or ability.


What’s the minimum age to play?

We don’t have one – even the youngest golfers can have a go. If they’re aged 12 and under, they’ll need an adult in their troop at all times.

Will someone explain the rules before we tee off?

When you arrive, one of our friendly team can run you through the playing rules – and you’ll also find them on your scorecard. After that you’ll be ready to roll, with our team on-hand to help whenever you need them.

How many mini golf courses do you have?

We’ve got two epic, 18-hole courses – Ancient Explorer and Tropical Trail.

Can I choose which course to play?

Yes. But if you choose to play two courses you get to explore both.

How long will the game last?

Generally, it'll take about 45 minutes to get around each course. At busy times, it might take a bit longer.

What's the latest I can swing by for a game?

The last entry time to play two courses is 45 minutes before closing, and for one course, it’s 15 minutes.

Can we bring our own drinks and food to the venue?

Unfortunately not (rainforest border rules). But don’t worry, we’ve got plenty of tasty grub, hot and cold drinks and tropical mocktails available in our bar & café.

Do you have access for wheelchairs and prams?

Yes, our jungle is wheelchair and pram-friendly. Everyone can come and enjoy a game. 

Is there a limit on team size?

You can putt through our jungle in teams of up to four people. If you visit with a big group and divide up, your teams can play consecutively, following each other around the course.

Café, bar & pizza

Can I warm up baby food or drink?

Of course. We’ll give you hot water so you can warm it through.

Do you serve hot food?

Our resident pizza experts, Pizza Cabana, serve up fresh, sizzling-hot slices.

Can I get Pizza Cabana to takeaway?

No problem, just let our team know at the till. And if you fancy eating in, you’re welcome to stay and enjoy it in one of our booths or at one of our tables, even if you’re not playing golf.

What are your options for healthy eating and special dietary requirements?

We cater for a variety of dietary requirements. We have vegan, gluten-free and nut-free pizza available. Feel-good juices, lower sugar drinks and delicious vegan sweet treats. If you’d like to see our full allergen list, please ask our team at the bar.

Can I take alcoholic drinks onto the courses?

We ask that you finish your drinks before you tee off. There’s no booze on the courses.

Jungle facilities

Do you have high chairs?

Yes, lots. Ask one of our team and they’ll be happy to bring a highchair to your table.

Do you have a crèche?

No. But you can take tiny explorers with you as you trek around our courses. Our jungle is pram and pushchair-friendly and even the mini-est of mini golfers can have a go at putting.

Is there somewhere to store my personal belongings?

Yes, we’ve got lockers that take £1 coins. But we don’t recommend you bring any valuables to the jungle – we can’t take responsibility for any items lost or damaged while they’re in our care.

Is there a disabled toilet and baby changing area?

Yes, you’ll find both next to our rainforest reception.

Can I charge a mobility scooter or my mobile in your venue?

Yes, you’ll find plug sockets in our bar & café. We don’t supply chargers though, so remember to bring your own.  

Do you have free WiFi?

Yep. To use it, just connect to Treetop Kloud. No password needed.

Everything else

Who do I talk to if I've left something behind?

Get in touch with our team on 01618329805 or email us at infomanchester@adventuregolf.com We’ll try to hunt down your lost item.

Where can I give feedback about my experience?

We’re always happy to hear from our rainforest golfers. If you'd like to share your comments or reviews with us, head to our TripAdvisor page or email us at infomanchester@adventuregolf.com

Do you sell gift vouchers/cards?

Unfortunately not. We’ll be introducing these to our jungle soon, so keep an eye on our website for further news.

Are there any family offers?

Yep.
If you’re a family of four, you can play 18 holes for £31.50 or 36 holes for £48.

Families must have and one child aged 12 or under.