Coronavirus (Covid-19)
How are you managing social distancing?
To keep our guests and team safe, there’s a one-way route for guests, fewer people for more space, and signs throughout the rainforest to keep guests a safe distance apart at all times. We've set up hand sanitiser stations and we're only taking contactless payments. We’ll also be on the ball with extra cleaning – keeping hands and surfaces washed and washed again, and freshly scrubbing clubs and balls for every golfer.
It's masks on to come in and we’ve also put rainforest parties and events on hold for now.
How are you limiting large gatherings?
We have a Treetop host waiting at the entrance to welcome you. They’ll make sure there’s only a limited number of people in the rainforest at any one time.
Do I need to book online?
Nope, just turn up and tee off. If it’s a busy time, you may need to queue while our Treetop Host makes sure there aren’t too many people in the rainforest. But they’ll let you know if you need to wait.
Have your opening hours changed?
Yes. We are open;
Mon - Wed: 11am until 9pm
Thurs & Fri: 11am until 10pm
Sat: 10am until 10pm
Sun: 10am until 9pm
Mon - Wed: 11am until 9pm
Thurs & Fri: 11am until 10pm
Sat: 10am until 10pm
Sun: 10am until 9pm
Our family/group is more than four people. Will we be able to play?
Yes! We’ll just ask you to split into teams of four or less, and play the course one after the other.
Are you taking cash payments?
Not right now. To help keep our guests and team safe, we’re only taking contactless payments.
How are you protecting your team members?
All of the changes we’re making in our jungle are to keep our team safe as well as our guests, from hand sanitiser stations and regular hand washing, to social distancing, Perspex screens at reception and making every payment contactless. Behind our reception desk and bar, we'll also have floor markers to help team members keep their distance.
Can I book a party or event yet?
Not yet. We’re paying close attention to government announcements and updates, and while social distancing is still advised, we don’t feel it would be right to host events in our jungle.
What do I do if I have a party booking coming up?
We’re emailing everyone who’s booked an event with us about their options, so please keep an eye on your inbox. Or you can contact us at events@adventuregolf.com and one of our team will be in touch.
What if I want to book a party later in the year?
We will be keeping a close eye on the latest government guidance around gatherings and social distancing and as soon as it is safe to do so, we will let you know. Sign up to our newsletter to be the first to hear the news.
Are you still offering the Early Bird and Evening Eagle?
While the government continues to advise on social distancing, we feel temporarily stopping our Early Bird & Evening Eagle is the right thing to do. Alongside all of the changes we're making in our jungle to keep our team safe as well as our guests, it's important to us that we look after our guests queuing outside our jungle too. We appreciate this may disappoint some of our loyal guests, however, rest assured, they will both be back when the time is right to do so. To hear the news first, sign up to our newsletter
I had a gift card that expired. What should I do?
Keep it and bring it with you. We will honour all gift cards which expired during our temporary closure.
Are you offering food and drink?
Yes, Pizza Cabana is open Monday-Sunday 10am – 9pm. The Thirsty Toucan bar and Rainforest Roast Café are both open all week, serving up tropical cocktails, mocktails, great coffee, sweet treats, and more.
We’re serving safely, with our team carefully following social distancing guidelines. We’re only taking orders from tables - which are a safe distance apart. We also have menus and condiments on hand at the request of guests.
Do I need to wear a face-covering before visiting?
Following recent Government announcements, from Monday 14th September it is a legal requirement for members of the public to wear face coverings in an expanded group of areas, including indoor entertainment venues like Treetop.
Guests aged 11 or over must wear them before entering site, when walking around site and when playing mini golf, however you are not required to wear them if seated in The Market area (i.e. eating or drinking).
If you're exempt from wearing a mask, please let a member of our team know.
Will the team be wearing PPE during my visit?
Although we’ve introduced some changes to our jungle to keep our team & guests safe, the Government guidance strongly advises against using extra PPE unless unable to complete social distancing.
We are confident the additional social distancing measures introduced ensure that our sites remain safe for everyone. If any of our team would prefer to wear PPE during their shift, we will support them in doing so.
We are confident the additional social distancing measures introduced ensure that our sites remain safe for everyone. If any of our team would prefer to wear PPE during their shift, we will support them in doing so.
Are you taking part in the ‘Eat Out to Help Out’ scheme?
No. In order to encourage social distancing, we have fewer people for more space inside our jungle. With limited numbers, we want to make sure guests are looking for a mini golf adventure first and not left disappointed by having to wait.
Before I visit
Do I need to pre-book?
Nope. Just turn up and tee off!
When can I visit?
We’re open:
Monday to Wednesday from
11am-9pm
Thursday to Friday Saturday from
11am-10pm
Saturday from 10am-10pm
Sunday from 10am-9pm
Who can play mini-golf?
Anyone can play our courses. We pride ourselves on having something for everyone, whatever your age or ability.
What’s the minimum age to play?
We don’t have one – even the youngest golfers can have a go.
If they’re aged 12 and under, they’ll need an adult in their troop at all
times.
How much will it cost me?
Check out our price list.
Will someone explain the rules before we tee off?
When you arrive, one of our friendly team can run you
through the playing rules – and you’ll also find them on your scorecard. After
that you’ll be ready to roll, with our team on-hand to help whenever you need
them.
How many mini-golf courses do you have?
We’ve got two epic, 18-hole courses –
Ancient Explorer and Tropical Trail.
Can I choose which course to play?
Yes. But if you choose to play two courses you get to explore
both.
How long will the game last?
Generally, it'll take about 45 minutes to get around
each course. At busy times, it might take a bit longer.
Will I need to finish the course within a certain amount of time?
No, you’re welcome to stay as long as you want. But remember
to stick to the maximum-six-shots-per-hole rule and be aware of other golfers
behind you.
What's the latest I can swing by for a game?
You can turn up 15 minutes before
closing time to play 18 holes, or tee off 45 minutes before closing time for 36
holes. Last orders at the bar are 9pm from Sunday to Wednesday and at 10pm
from Thursday to Saturday.
Can we bring our own drinks and food to the venue?
Unfortunately
not (rainforest border rules). But don’t worry, we’ve got plenty of tasty grub,
hot and cold drinks and tropical cocktails available in our bar & café.
Do you have access for wheelchairs and prams?
Yes, our jungle is wheelchair and pram-friendly.
Everyone can come and enjoy a game.
Where is Treetop Adventure Golf?
We’re up on level P3 of St David’s 2 Dewi Sant, Cardiff, CF10 2EL. Take the lift lobbies on ground floor (by Costa Coffee) or on level 1 (opposite the Apple Store). Or just follow Simi the monkey’s footprints across level P3 of the car park.
How can I get there?
If you’re coming by train, it’s a ten-minute walk from Cardiff Central. Or just five minutes from Queen Street station.
If you’re driving, put the postcode ‘CF10 2EQ’ into your satnav or follow signs for St David’s car park. Get to the car park from Mary Ann Street.
See 'Find us' on our website for more travel details.
Is there a limit on team size?
You can putt through our jungle in teams of up to four
people. If you visit with a big group and divide up, your teams can play
consecutively, following each other around the course.
Café, bar & pizza
Can I warm up baby food or drink?
Of course. We’ll give you hot water so you can warm it
through.
Do you serve hot food?
Our resident pizza experts, Pizza Cabana, serve up fresh, sizzling-hot slices.
Can I get Pizza Cabana to takeaway?
No problem, just let our team know at the till. And if you
fancy eating in, you’re welcome to stay and enjoy
it in one of our booths or at one of our tables, even if you’re not
playing golf.
Jungle facilities
Is there a public car park?
Yes, you can park in St David’s. It’s got capacity for 2000 cars.
Do you have free WiFi?
Yep. To use it, just
connect to Treetop Kloud. No password
needed.
Do you have high chairs?
Yes, lots. Ask one of our team and they’ll be happy to bring
a highchair to your table.
Do you have a crèche?
No. But you can take tiny explorers with you as you trek around
our courses. Our jungle is pram and pushchair-friendly and even the mini-est of
mini golfers can have a go at putting.
Is there somewhere to store my personal belongings?
Yes, we’ve got lockers that take £1 coins. But we don’t
recommend you bring any valuables to the jungle – we can’t take responsibility
for any items lost or damaged while they’re in our care.
Is there a disabled toilet and baby changing area?
Yes, you’ll find both next to
our rainforest reception.
Can I charge a mobility scooter or my mobile in your venue?
Yes, you’ll find plug sockets in our bar & café. We don’t
supply chargers though, so remember to bring your own.
Everything else
Can I get any deals?
We have Early Bird and Evening
Eagle deals every day of the week. Tee off before
midday or between 5-7pm and play two courses for the price of one.
Do you offer group discounts?
If you’re a pack of 15 people or
more, we’ll give you a 10% discount.
*Not available for party and event bookings.
*Not available for party and event bookings.
Are there any family offers?
Yep. If you’re a family of four, you can play 18 holes for £29.50 or 36 holes for £43.50. Families must have one child aged 12 or under.
Who’s Simi?
Simi’s our cheeky monkey mascot. He’s a cheery character who
loves to be centre of attention. You’ll often find him out and about during our
Treetop events.
Do you sell gift vouchers?
Yes, pop in anytime to buy a
mini-golf gift for 18 or 36 holes. Vouchers are valid for two years.
Who do I talk to if I've left something behind?
Get in touch with our team on 02920226590 or email us at infocardiff@adventuregolf.com We’ll try to hunt down your lost item.
Where can I give feedback about my experience?
We’re always happy to hear from our rainforest golfers. If you'd like to share your comments or reviews with us, head to our TripAdvisor page or email us at infocardiff@adventuregolf.com.