FAQs | Treetop Adventure Golf

No need to book – just turn up & tee off!

Coronavirus (Covid-19)

Do I need to book online?

Nope, just turn up and tee off. If it’s a busy time, you may need to queue while our Treetop Host makes sure there aren’t too many people in the rainforest. But they’ll let you know if you need to wait.

Can I book a party or event yet?

Unfortunately not. However, our Treetop Troop are hard at work on some new buzzing packages.

To be the first to know when our parties are back on, keep an eye on our website, social media or sign up to our newsletter

Do you offer food and drink?

Yes, and lots of it. Pizza Cabana is open every day from Midday. The Thirsty Toucan bar and Rainforest Roast Café are open all week too, serving up tropical cocktails, mocktails, cracking coffee, sweet treats and more.

I had a gift card that expired during your temporary hibernation, what should I do?

Keep it and bring it with you. We will honour all gift cards which expired during our temporary closure until 31st August.

Will you be busy?

We have a Treetop host waiting at the entrance to welcome you. They’ll make sure there’s only a limited number of people in the rainforest at any one time.

Do I need to book a table to play mini golf?

Can I order from the bar?

We’re only taking orders from tables for now. Our guests can check out our menu by scanning the QR code at each table. Condiments are made available when our guests ask for them.

Which entrance do I use?

To keep guests a safe distance apart at all times in our reception area, the ground floor mall entrance (next to Vision Express) will be the only way in to the jungle until 9pm.

The entrance/exit door from St Martin’s Square will be exit only until 9pm each day, becoming entry and exit from 9pm-close.

Do you still offer the Early Bird?

Yes we do. Our Early Bird will be available Monday-Friday.

Have you removed all social distancing measures?

The safety of our guests & team remains our top priority.

There’s hand sanitiser stations throughout the jungle, fewer people for more space, and we’re only taking contactless payments. We’re on the ball with extra cleaning too – keeping hands and surfaces washed and washed again, and freshly scrubbing clubs and balls for every golfer

Whilst it’s no longer a legal requirement to wear face coverings indoors, we support all team and guests who choose to wear them in our rainforest.

Do I need to wear a face-covering before visiting?

No. Whilst it’s no longer a legal requirement to wear face coverings indoors, we’ll support all team & guests who choose to wear them in our rainforest.

What are the rules on group sizes?

There are no limits on the size of groups visiting our rainforest. However, when playing mini golf, we will ask for groups to split into a maximum of 4.

Do I need to scan the NHS Test and Trace QR Code to visit Treetop

It’s no longer a requirement to check-in. We’ll continue to display the NHS QR Code for guests who would like to check-in voluntarily.

Before I visit

Do I need to pre-book?

Nope. Just turn up and tee off!

When can I visit?

We’re open:
Monday to Wednesday from 11am-10pm
Thursday to Friday from 11am-11pm
Saturday from 10am-11pm
Sunday from 10am-10pm

Open from 10am throughout the Summer Holidays!

Who can play mini golf?

Anyone can play our courses. We pride ourselves on having something for everyone, whatever your age or ability.

What’s the minimum age to play?

We don’t have one – even the youngest golfers can have a go. If they’re aged 12 and under, they’ll need an adult in their troop at all times.

Will someone explain the rules before we tee off?

When you arrive, one of our friendly team can run you through the playing rules – and you’ll also find them on your scorecard. After that you’ll be ready to roll, with our team on-hand to help whenever you need them.

How many mini golf courses do you have?

We’ve got two epic, 18-hole courses – Ancient Explorer and Tropical Trail.

Can I choose which course to play?

Yes. But if you choose to play two courses you get to explore both.

How long will the game last?

Generally, it'll take about 45 minutes to get around each course. At busy times, it might take a bit longer.

What's the latest I can swing by for a game?

The last entry time to play two courses is 45 minutes before closing, and for one course, it’s 15 minutes.

Can we bring our own drinks and food to the venue?

Unfortunately not (rainforest border rules). But don’t worry, we’ve got plenty of tasty grub, hot and cold drinks and tropical mocktails available in our bar & café.

Do you have access for wheelchairs and prams?

Yes, our jungle is wheelchair and pram-friendly. Everyone can come and enjoy a game.

Is there a limit on team size?

You can putt through our jungle in teams of up to four people. If you visit with a big group and divide up, your teams can play consecutively, following each other around the course.

Can I pay with cash?

It’s card payments only in our rainforest. We do have plenty of rubies, emeralds and sapphires down at Rainbow Creek Mine though.

Café, bar & pizza

Can I warm up baby food or drink?

Of course. We’ll give you hot water so you can warm it through.

Do you serve hot food?

Our resident pizza experts, Pizza Cabana, serve up fresh, sizzling-hot slices.

Can I get Pizza Cabana to takeaway?

No problem, just let our team know at the till. And if you fancy eating in, you’re welcome to stay and enjoy it in one of our booths or at one of our tables, even if you’re not playing golf.

What are your options for healthy eating and special dietary requirements?

We cater for a variety of dietary requirements. We have vegan, gluten-free and nut-free pizza available. Feel-good juices, lower sugar drinks and delicious vegan sweet treats. If you’d like to see our full allergen list, please ask our team at the bar.

Can I take alcoholic drinks onto the courses?

We ask that you finish your drinks before you tee off. There’s no booze on the courses.

Jungle facilities

Do you have high chairs?

Yes, lots. Ask one of our team and they’ll be happy to bring a highchair to your table.

Do you have a crèche?

No. But you can take tiny explorers with you as you trek around our courses. Our jungle is pram and pushchair-friendly and even the mini-est of mini golfers can have a go at putting.

Is there somewhere to store my personal belongings?

Yes, we’ve got lockers that take £1 coins. But we don’t recommend you bring any valuables to the jungle – we can’t take responsibility for any items lost or damaged while they’re in our care.

Is there a disabled toilet and baby changing area?

Yes, you’ll find both next to our rainforest reception.

Can I charge a mobility scooter or my mobile in your venue?

Yes, you’ll find plug sockets in our bar & café. We don’t supply chargers though, so remember to bring your own.

Do you have free WiFi?

Yep. To use it, just connect to Wifi in the Wild. No password needed.

Everything else

Can I get any deals?

We have the Early Bird deal Monday to Friday. Tee off before midday and play two courses for the price of one.

Do you sell gift vouchers/cards?

Unfortunately not. We’ll be introducing these to our jungle soon, so keep an eye on our website for further news.

Who do I talk to if I've left something behind?

Get in touch with our team on 0121 817 9026 or email us at infobirmingham@adventuregolf.com We’ll try to hunt down your lost item.

Are there any family offers?

Yep. If you’re a family of four, you can play 18 holes for £31.50 or 36 holes for £48. Families must have one child aged 12 or under.

Where can I give feedback about my experience?

We’re always happy to hear from our rainforest golfers. If you'd like to share your comments or reviews with us, head to our TripAdvisor page or email us at infobirmingham@adventuregolf.com