Be a Team Member
Our Team Members are on the rainforest frontline. Greeting guests, making cocktails, serving pizza and hosting events, they’re flexible team players who aren’t afraid to get stuck in. They know that little things matter, and are dedicated to making every visit amazing, every time.
Be a Manager
Our Managers are great all-rounders. Organised, supportive leaders with an eagle eye for detail, they’re responsible for all things Treetop – from totting up the finances to keeping the team happy, safe, and inspired to go above and beyond.
Be part of our Central Support Team
From finance to marketing, design to data analytics, our Central Support Team are hard at work behind the scenes. Enthusiastic and forward thinking, they make sure Team Members and Managers have all the tools they need to keep things running smoothly on the rainforest floor.
Working & playing
Look below for our current openings
- Up to £30,000 per annum
- Job Description
- Our StoryWe’re on a mission to reinvent mini golf and leisure experiences in the UK and are on the lookout for an outstanding Training Manager.Our first family-friendly but not family-only indoor mini golf attraction, Treetop Adventure Golf, opened at St David’s shopping Centre in Cardiff in 2015. Since then we’ve opened sites at The Printworks Manchester and at Highcross Leicester and, with a fantastic pipeline of sites for the future, we’re ready for expansion.We use creativity, logical decision making and innovation, combined with an understanding that every detail really matters, to deliver a consistently outstanding guest experienceWe're building a team that's focused on getting things done, in a collaborative, supportive and flexible work environment. .
Could you be who we’re looking for?We’re recruiting for a Training Manger to join our experienced central team. We’re looking for someone who has a hospitality or leisure background and wants a varied role and exciting opportunity.Our Training Manager will report directly to the Head of People and be an integral part of a Central Support Team of 15 and a Company team of 60 to 80 people. They will deliver all aspects of our training strategy across all levels of the business.• Minimum 3 years of multi-site Training Manager experience in leisure and or branded F&B industry• You’ll have a passion for people and their personal and professional development• Belief that the details truly matter and that having clear ways of doing things helps deliver consistency• Previous experience in design, development & delivering different training materials & programmes• Able to work closely & collaborate with key stakeholders across the business• Balance of capacity to make decisions with willingness to be hands-on and get things done• Ability to take responsibility for prioritising and monitoring own workload and varied work-streams• Excellent prioritisation, planning and time management skills• Have excellent presentation skills• Confident and highly effective written and verbal communication skills• Experience in new Site Openings from pre-open set up to launchThe roleYou’ll join the company as it evolves from the ‘early growth’ phase to ‘scale up’ phase and work within our People Team to develop, & successfully implement all areas of our training strategy, whilst maintaining our high standards. These will include:• Lead all our training activity for new starters making sure that all areas of training are completed and signed off; all E-learning is completed, and all our Team Members meet our standards• Work with the Operations Manager to identify and execute training needs analysis for each site• Design, develop & deliver skills training & development training sessions• Regularly review & update all Treetop training materials.• Ensure our standards across the guest experience are delivered by engaging our Team Members with all resources available to them such as Vidleos & How to guides etc• Foster key relationships across the business to be the go-to person on all things relating to training• Be hands on and work alongside our Team Members to encourage best training practices• Inspire and empower your onsite teams to make every moment an adventure for our guests• Lead by example and be a Treetop ambassador by living by the Treetop values and behaviours• Nurture & build relationships with existing suppliers (national & local) to provide external training opportunities to ensure our team’s confidence and knowledge of our productsWorking Arrangement
• A minimum of 3 days a week at a Treetop Adventure Golf sites and you will need to manage your time effectively ensuing all sites are supported according to priorities set• Visits to central London office (Vauxhall) when required• flexibility to work evenings, weekends & Bank Holiday when required• Hotel overnight stays as required to meet the needs of the business• Attend and participate in quarterly CST meetings, monthly GM & TM meetings when appropriate• Multiple platforms for communicating with Central Support & site teams to include phone, email, Slack and AsanaWhat we’ll offer• A minimum of 3 days a week at Treetop Adventure Golf sites - you will need to manage your time effectively ensuring all sites are supported according to priorities set• Visits to central London office (Vauxhall) when required• Flexibility to work evenings, weekends & Bank Holiday when required• Hotel overnight stays as required to meet the needs of the business• Attend and participate in quarterly CST meetings, monthly GM & TM meetings when appropriate• Multiple platforms for communicating with Central Support & site teams to include phone, email, Slack and Asana
To ApplyAll candidates must be fluent in written and spoken English and have the right to work in the UKIf you’re ready for a new adventure, we’d love to hear from you. Please send your CV and covering information to firstname.lastname@example.org
On the lookout
Can’t see the job you’re looking for? Don’t worry, we’re always interested in hearing from talented people who want to join our team.
To apply for our Cardiff team send your CV and a covering letter to email@example.com.
To apply for our Manchester team send your CV and a covering letter to firstname.lastname@example.org.
To apply for our Leicester team send your CV and a covering letter to email@example.com.