Gift voucher terms and conditions

Our gift vouchers card are valid for 12 months after first purchased or most recent top-up. These gift vouchers can be used at any Treetop site but not available to redeem against a VIP Experience. These gift vouchers are non transferable and cannot be exchanged for cash.

Why don’t you have physical vouchers at sites?

As part of our growing commitment to try and reduce unnecessary single use paper items, we wanted to launch a digital only version. We’ll continue to review this moving forward.

What amounts can I purchase gift vouchers in?

Our gift vouchers start from £10 and go all the way up to £100.

Are there any restrictions on what I can purchase with my gift vouchers?

Nope. They can be used for paying for anything from Treetop – be that mini golf or our food and drink items. They can be used anytime of the day or week. If wanting to pay for food & drink with a gift voucher, please alert a member of our team before ordering. Gift vouchers do not work on our ‘order at table’ applications or on VIP Experience bookings

Can the gift vouchers be used at any Treetop site?

Yes! Feel free to use them at any Treetop location – currently sprouting in Cardiff, Manchester, Leicester and Birmingham.

How long do I have to use my gift voucher?

All Treetop gift vouchers have a one year expiration. We’ll also send you a reminder when your gift voucher is about to expire.

I have an issue with my gift voucher and need to speak to someone

Please email – our marketing team will support on all gift voucher enquiries.